4.3 Average Physiotherapy Treatment Sessions

> 98% Service Level

Achieved

9.4/10 Client Satisfaction

1/3 Treatment Delivered

Telephonically

Physiotherapy

Innovate offer a range of physiotherapy and physical treatment services, including triage, tele-physio and tailored treatment packages to suit a range of needs.

Psychological Services

Our in-house team of therapists specialise in delivering CBT; Counselling; EMDR (Eye Movement Desensitisation and Reprocessing), and Clinical Psychology in line with NICE guidelines. We can also deliver telephone and virtual treatment.

Diagnostics

Various diagnostic assessments including but not limited to X-ray, MRI and CT scans to expedite a diagnosis and hence treatment followed by recovery timescale.

Independent Medical Evaluation

Expert opinion assessments conducted by General Practitioners or specialist Doctors depending on the requirements of the referral.

Surgery & Specialist treatment

Our specialist treatment case coordinators facilitate the complex rehabilitation needs of our clients including; specialist surgical intervention, pain management, functional restoration and bespoke treatment pathways.

End to End Service

Innovate Healthcare demonstrate vast experience delivering telephone and catastrophic case management, physiotherapy, psychology, diagnostics and surgery and therefore feel confident that we are the provider for your suite of needs. We also deliver comprehensive assessments for income protection policies and early intervention models to total permanent disability claims.

Clinically led

Innovate Healthcare Medical and Rehabilitation Services are clinically led by, Physiotherapists, Occupational Therapists and Nurses, who have decades of experience working both within a clinical environment and case management. This experience allows Innovate Healthcare to ensure that optimal care is achieved in the management of complex cases.

Governance

Innovate Healthcare has an extensive UK wide Medical, Diagnostic and Rehabilitation Network. We work closely with clinics on our Network to ensure clinical excellence. To manage our Network, we conduct monthly audits and client satisfaction questionnaires. Clinics are recruited onto our Network following stringent checks to ensure an exceptional care for all of our clients.

Case Management

Innovate are experts

at delivering

bespoke case management

interventions to meet our

customers’ requirements

Workplace Health

Our absenteeism and presenteeism

services are run through our Vocational

Health model which is a modern approach

to Occupational Health

and absence management

Specialist Assessment

We offer a number

of tailored assessments

to meet the needs

of our clients within all

aspects of assessment and rehabilitation